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I called the IRS back and spoke with another agent, who told me that everything was completed but that the coding on the form would not process thru the computer. She said that it is a computer issue and was escalated to their code unit to determine what codes will let it pass thru the system, she also stated that it could be an additional 8-12 weeks….here’s to hoping the rest of you do not run into this coding issue. :(
The cycle date is the day the IRS received your claim
Hello everyone. I will wait with you because it seems like I am in for a longer wait and I can’t get any answers from the IRS. Below is my story:
E-filed our return and injured spouse form on Feb. 23, accepted within a day or two.
Had one orange bar on WMR until early March, then message change to the “your return is being processed a refund date will be provided when available.” Still have that same message.
Called offset line about a week and a half ago, was told our refund would be offset, but no amount was given.
Ordered return transcripts on March 26 and received April 2. Cycle date on transcripts of 20130905, I was told by BartD the cycle date doesn’t really mean anything.
We have not received any letters at all from the IRS about errors or anything else. April 6th was six weeks since we filed. I know that injured spouse refunds can take up to 11 weeks, but was really hoping that it would be a lot sooner. I think it is ridiculous that it take so long. Have considered getting a TA because husband and I are both unemployed with no health insurance and we both need to see a dr. for health issues and can’t until we get our refund. But then I heard that a TA can’t help you unless you are in danger of eviction or utilities being shut off. Ugh! Have any of your gotten your refund yet and how long did you wait?
@Waiting13 I would honestly call back only because they hired a bunch of new people to help with the large number of calls, and it sounds like you got a newbie :( explain your situation and tell her that you got disconnected before he could elaborate, they get their panties in a wad if you say you don’t think the other agent knew what he was talking about :-)
@whatthebleep no the agent only stated that the computer didn’t like what it was seeing, which didn’t seem to be a very professional answer from my side of the conversation. He also asked for my number in case they had any additional questions for me, however I can not fathom with as hard as it its to get answers that they would have the time to call me back. I am considering calling back to see if I can get someone else that can elaborate a little more.
@waiting13 from what I’ve been seeing over on the home page..this is happening to people for reasons like education credit, or identity verification, amongst other things. However, this is the first time I’ve seen it in an injured spouses case, did the agent say exactly what was wrong? For all we know it could just be a different way of saying you have to wait 11-14 weeks which is the irs estimated time frame to process injured spouse refunds.
Here is my situation I filed my injured spouse after my electronic return, i was told to wait 6-8 weeks. I called on April 4th and was told it was in a transaction phase so no date could be given, but I could expect my return in within two weeks . I called back today on the 8th of April to see if I could possibly get a date for deposit. Upon doing so the person on the line informed me that the computer saw something it didnt like and when this happens they have to reprocess …he told me it could be an additional 6-8weeks ?!?!? This is for a school loan of my spouses that was offset which I am not responsible for, does that seem right that it would be another 6-8 weeks? …./depressingly yours waiting13
In regards to interest, last October we filed IS for both 2010 & 2011. We did not get any interest for 2011, but we got about $300 interest on the 2010 check. What stinks is then at the end of the year the IRS sent us a 1099 for the interest & it actually had to be listed on this years IS form as income. Because the check was in both of our names, I had to claim $146 income (1/2 the amount) on the IS form. My husband is the IS & is only source of income so I hope that measly little $146 didn’t mess thing up.
Congratulations @cmanfresh! Let us know what happens!
wmr status change from processing date will be provided when available. to tax return is being processed. also fms has offset amount. so ill be getting my refund soon hopefully.
wmr status change from processing date will be provided when available. to tax return is being processed. also fms has offset amount. so ill be getting my refund soon hopefully.
I know what you mean I just got mine last week and was seeing people that filed at the end of feb getting theirs back if only they did them in the order received
Yes, it still says a refund date will be provided when available. Right now the system is down, so i cannot check the latest status. My sister in law was also told that the internet site and mobile app for WMR is not as up to real time as the phone hotline. I not sure, they both tell me that my tax return is still being processed and adate will be provided when available. Frustrating.
Does it also say a refund date will be provided when available, we have been noticing that, that part of the status disappears 3-4 days before direct deposit
I am on day 67 of waiting for my deposit. I called IRS on my 42nd day, which was a Monday. I was told that I would receive my refund on that Friday which would be day 45. I did not and still have not received it. I called this past week, which was my 62nd day and the lady told me that I needed to wait until day 77 (11 weeks) to call again. She said that they do not give our info until atleast week 11. I am so tired of the run around. It would be nice if everyone gave the same info. But each time you call, it could be 5 times in a row; each rep gives you different info. My status still shows that is is being processed. I filed 1/30-excepted 2/1 and according to a couple reps, it was sent to injured spouse claim department on 2/7. I hope they figure it out. And where do I find info regarding interest? I have never heard of that. Thanks
Hey everyone I still have no news, I’m assuming nobody else has any updates? Hopefully Monday will bring some good news! :-)
Ok thanks @pamela79 saw someone talking about interest so I got curious..
I have seen some people say that they got interest with theirs before though I’m not sure if it was because they were paid after the 14th week or if it was after April 15 th for previous years
Hey guys i got a question do injured spouse filers get paid interest if they don’t get us our refund by 4/15 ? Probably not huh?
@maximo2 you are not alone this is our first year too and hopefully our last if we can help it
Yeah, I hadn’t heard about it either, don’t know if its the truth they tell us, or just a stall tactic. This is first year as IS so at least I know what to expect next year.
@maximo2 didn’t know about the 4 week hold issue that explains a little more about why injured spouse takes so long thanks for the update
Just an update. Filed 1/31 accepted, offset 2/7, mailed in injured spouse form 2/7. Just talked to helpful guy at IRS, Said everything was done processing and money was received back from Dept. of Education 3/9 but that automatic 4 week hold of funds after they get them back for all offsets. Money is scheduled to be released to me 4/9 but it won’t be DD it will be paper check, (he said all IS claims are mailed checks, but I’ve seen people on here say they got theirs DD, so I’m hoping for DD but I’ll be happy with a check by 4/15. Will update if I ever see money. Good luck to all of us, maybe our blood pressure will go down soon.
@pamela79 ok :-)
@whatthebleep thanks I think we will just wait it out and wait for the refund from dept of education I can remodel then instead of waiting while they keep taking money out of my husbands pay check
@pamela79 that’s a toughy part of me says that’s your money go for it, but the other part would be afraid of overpaying like you said. In the end I would probably not do it just because I’ve never been a risk taker of any sorts, but maybe you could ask around and see if there’s anyone who has pursued this type of dispute and won the case, if there are then I’d go for it. I’ll talk to my family friend and see if he has any input :-)
We got 2 deposits too I wonder why?
That’s super helpful thanks and so happy for you @moneybound13!
UPDATE TO MY PREVIOUS POST:
April 2nd I stated my status change but still no date determined. Well at 1AM my phone sent me an alert of not 1 but 2 deposits! Child Support didn’t even take my hubby’s return so we got the full amount this AM! I couldn’t go back to sleep and didn’t go back to sleep until 3AM all I could do was lay there haha. FYI my return was accepted on 2/2/13, my transcripts had a cycle date of 20130605 and the processing date was April 15th while the received date on the transcript showed 2/25/13.
Hope this is helpful and hopeful for those of you still waiting it out!!No problem now I am debating on filing a dispute but at the same time I’ve heard they hold the money for 6 months the way it is and that will just prolong his student loans from getting paid, the way it sits now they will have a $2000 overpayment by the time they get the refund, what would you do? File with the IRS or wait for the refund from dept of education? If I file a dispute and lose and the IRS holds the money longer we could end up over paying a lot more and having to wait for them to give the money back, I don’t really NEED the money I just wanted to do some home improvements
Congratulations @pamela79! also I wanted to tell you that your guy was right about the cycle dates I talked to a friend of the family who actually works for IRS and he said cycle dates do start at first of year, but they are just for IRS processing. Just thought I’d let you know :) thanks for all of your help and information :-)
Got our refund today it went in as DD filed 1/30 wmr changed last Friday from a refund date will be provided when available to we received your return and it is processing……. There’s some hope for people :)
Thanks for the info @cmanhefresh
Another interesting information for refund:
filed and accepted jan 30. hope this helps youll
called was told amount of injured spouse refund but wasnt givin ddd.
IRS gave me refund amount over phone. wmr site never updated. agent said should receive refund in 3-4 weeks. called back was told still processing gave me amount and said 11 weeks would be april 14 . and i should get my refund on the week of april 14 .
Thanks for all the information on what WMR might say. I’ll just keep watching it to see if it ever changes.
Neither of us we make too much money but my husband makes more that me so he is listed first
Last year I filed as Head of Household and we got a good amount of money back. I also payed more taxes too.
@pamela79 Well so far I have been filing as Head of Household. My husband has been in and out of jobs so I have been paying for all the living expenses. Are you head or your husband?
That’s funny we just changed ours to 14 deductions we have 4 kids plus we over paid I’ve $2000 last year it would have been a nice refund but they kept pretty much all of it even the child tax credits
I will wait will you too! I am waiting for my refund. My husband has his refund offset. So we filed injured spouse with our return on 2/16. I know that it takes at least 8 weeks, but the waiting is hard. Last year It didn’t take so long, only 6 weeks. This time it seems like an eternity. I called the IRS and the first time was okay, but the second time the person was really rude. I am waiting for the transcripts now. We may just file separately after this… Not cool. I am, however, taking out the maximum deductions now out of my paycheck. I rather owe the IRS than wait for them to return my money. I mean thousands they owe me…
Still no DD but I’m guessing since I have a TA it will be a paper check I’m upset that they took all the child tax credits and put it to my husbands debt I’m not going to waste my time filing injured Spode next year for the small amount we are getting back its not even enough to pay my cell bill lol hopefully the rest of you will get better news :)
good news for you and some hope for the rest of us thanks for the info @kris7
I called the number and extension I posted after I got of work yesterday. 45 minute wait. The man helping me was very nice but I think he was new because he kept asking someone,” Is that right?” or “Where do I get that information?” . He was not in the injured spouse department but was able to see that they had my form and said it looks like it is in the final stages. So I guess this isn’t an injured spouse specific number. Sorry about that! He also said most injured spouse forms are taking about 8 weeks this year. Oh! I also looked at WMR today and it had changed BACK to the message from before(Your tax return is still being processed. A refund date will be provided when available) and the number and extension from yesterday are gone now.
The offset line have me the amount applied maybe try calling if they get there’s you should get yours soon?
Isn’t the IRS great? It took me at least a week to get the real number I will see if I can find a different one
Btw I have a TA once you get one they are the only ones you can talk to and it takes weeks for them to return calls I got mine about 2 weeks ago then I got a call last week to let me know they will call me on April 11th so if you can avoid getting one at this point I would its great to get one in the beginning when you file I saw people with a TA get their refunds in about 5 weeks did anyone try the number Kris posted and get thru? Make sure you ignore the promos if you are calling most numbers that is the only way to talk to a live person
That is the practicioner priority line. It is only for those holding a CAF number or POA.
If you wanted to get transcript information you can cal(866) 860-4259 they should be able to pull up your info to go thru it with you- i have not called this number it was given to me by someone elsel
I don’t have the ability to talk to anyone there one I give them my social security number they won’t give me any information I have called the IRS about 10 times so I went thru my call log on my cell service and tried to post the number I thought it was
I called the 1040 number to ask about the cycle date thing on my transcripts it didn’t have anything to do with my return I called the innocent spouse line on accident they gave me the injured spouse line # they said it was the 829-0922
@pamela79 thats not just for injured spouses its for everyone but I thought you said you called and talked to someone today? About the cycle dates? Nt saying youre fibbing but maybe it was the 8003043107 # and they just recently started putting the option for injured spouses to call the IRS at the 1040 # because they wanted us to stop calling them at the offset number.
Yea that was the number but call the one kris posted I remember the ext thing now I haven’t called since February
Yes kris is right I remember having to hit the ext
Thanks @kris7 hope you get good news :-)
My WMR status changed from the processed message, to the received message then today to: We are unable to give you information on your refund. Please wait 4 weeks until after filing to call for information about your refund. I filed the 25th of Feb electronically with the Injured Spouse attached. It then said, ” If you would like additional information about your refund please call 1-800-829-0582 and ask for extension 362. Not sure if this is helpful! I can’t call until after work but will let you know what I find out after that if the information is helpful
I thought you had a number to reach the injured spouse department…???
I just called it, I don’t know what you mean by refund line? I thought people wanted the number to check the status of their refund?
Didn’t work for me either? Should we choose option 1 instead of option 2?
That seems to just be the refund line?
Ok the number is 800-829-0922
So I called and one of the options said f you are calling about an injured spouse claim press 2, so I did, and then it said dept of treasury cannot answer questions concerning inj spouse claims and to call IRS at 18008291040.., which is the number I’ve been calling.. :( bummer…do you have another number @pamela79?
Yes it would be nice! At least we all have each other, or we would never find out anything! So the number you gave is also the number to find out if you have an offset, so it makes sense that we would be able to call them to see what f any progress is being made i think?. I’m going to try it! I’ll report back what I find out.. Thanks @pamela79 :-)
@whatthebleep wouldn’t it be nice if they trained everyone together ang gave them all the same info? Lol I think the number is 800-304-3107 but I wrote it down I will find where I wrote it and update it if its wrong I got the number when I called the 1040 number one time and they said because it was injured spouse one it leaves their department they can’t see updates on it I will go try to find it quick if someone calls before I find it just let everyone know if that’s right ty
I would love to call the IS line if you have it? Thank you!!!
@pamela79 would you mind sharing the injured spouse phone number you are referring to with all of us please?
Thanks @pamela79..thats weird, I actually just got off the phone with an IRS supervisor and he said that the information that was Taken from the IRS website, that I referred to above, was correct, but that these dates are for IRS use only. He also said that direct deposits are cycling a little slower than mailed returns this year as well, but he couldn’t explain why? Thanks for the info though, I’m sure they have lots of stories circulating out there! :-) good luck!
@mamatiger4 have you been calling the injured spouse line or just the regular # I learned they don’t know anything at that number but when I called the injured spouse line they knew everything in order to get a hardship to get a TA you have to have a bill with shut off notice or eviction or foreclosure notice unless you need to have something else done at the hospital and they won’t see you until it’s paid
@whatthebleep I just called and they said it is from the date of the new tax season they said it counts from January 1st I gave them my cycle date and he told me that it means they received my return on February 4th I explained what you said and he told me someone gave you the wrong info hopefully that will help with your return?@Moneybound13 people have been seeing this change in WMR a few days before DD
My status changed from the good old “your return is still being processed, a refund date has not been determined” or whatever, to “We have received your tax return and it is being processed.”
Does that seem like it is back tracking? That was what the first update I got said when I filed and return accepted 2/2… then it said the still being processed and now the latest received/processing.
anyone else experience this?i just did it and in the website after i completed it said i will processed so i dont know when to check. should i check it tomorrow.
TIPS FOR TAX SEASON:
• Select someone trustworthy to prepare your tax return and only file paper returns.
• File taxes early in the tax season to reduce the window of time a thief could file using your SSN.
• When/IF filing electronically, only submit forms through a secure internet connection.
• When filing by mail, go to the post office directly to mail the envelope.
• The IRS will never communicate with you via email or phone. Do not respond to any email message that looks like it is from the IRS.
• Never give out your personal information over the phone to anyone claiming to be from the IRS.
• Keep your computer’s spyware and firewall up to date.We hope your 2013 tax returns come out favorably for you. Stay vigilant! You should initiate contact with the IRS by going to their website and calling the phone numbers listed on their website. Do not take calls from someone claiming to be from the IRS.
http://www.keepmyid.org/blog/@mamatiger4 I wonder if they would consider your hospital bill as a hardship? Maybe you could talk to a tax advocate and let them know about the unexplained delays. They should at least give you some more info besides the call next week bull they have been feeding you, especially since you’ve been waiting this long.
@pamela79 I’m sorry your 20130602 translates to march 11 not feb 11 I was looking at the wrong month when I started counting